Health Guarantee

Our Complete Health Guarantee at Avian Exotic Pets Inc.

All of our Reptiles, Parrots/Birds, kittens, Tortoises, Monkeys, Chimpanzees and Exotic Cubs (Big cats) here at AVIAN EXOTIC PETS INC. have a complete written health guarantee! We guarantee that there are no symptoms of disease or parasites at the time of sale/shipping and that our animals and pets are completely healthy. This means that our Animals and Pets are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. We do not put an artificial time limit on our guarantee. If one of our Animals or Pets becomes ill or expires after the sale and the illness or congenital defect was present in our bird prior to its being sold, we will replace the animal/Pet or refund the money paid for the Animal or bird.

THERE IS NO BETTER GUARANTEE! We do bacterial cultures in our nursery on every Reptiles, Parrots/Birds, kitten, Tortoises, Monkeys, Chimpanzees and Exotic Cubs (Big cats) and culture our babies prior to shipment. We do not consider a slight growth of gram negative bacteria post-shipping to be disease but recognize that this is a stress-related reaction to being shipped. Please ask us for details regarding our guarantee if there is something you do not understand.
We do NOT take our Animals to public exhibitions nor to "bird marts", therefore our babies are NOT exposed to Animals from other facilities.

We are serious about our babies' health and do everything possible to provide proper nutrition and veterinary supervision to ensure that you will receive the healthiest bird/Animals possible from us!
We guarantee all Reptiles, Parrots/Birds, kitten, Tortoises, Monkeys, Chimpanzees and Exotic Cubs (Big cats) to be free of disease when shipped. If a bird/Animal should become ill, we must be notified within twenty-four hours of onset of symptoms. All birds/Animals are shipped without any physical defect unless it is fully disclosed at the time the order is placed or before the bird/Animal is delivered/shipped. The buyer has the right to refuse a bird/Animal that develops any problem/defect during hand-rearing. Any situation of this sort would be discussed and agreed upon prior to shipping.

We do guarantee all domestic birds/Animals to be free of pathogenic bacteria, viral disease, and congenital hatch defects. If a bird becomes ill, it must be seen by an avian veterinarian withing 24 hours of the first onset of symptoms and we must be notified and given the veterinarian's name and telephone number within the same time frame. If a bird/Animal should die, it must be submitted to an avian veterinarian for necropsy and histology within 24 hours of death. It must be kept refrigerated but
not frozen. We are not responsible for any airfreight charges nor veterinary charges after birds/Animals leave our facility.